Cancellation / Refund Policy



Global PC Helpline believes in transparent relationship with our customer. GenNext does not provide any support for hardware devices. The mode of support is Remote Desktop and through phone.

In case, Global PC Helpline fails to resolve any issues, and customer have complied with all the terms and conditions of the Website, then we will not charge a fee for the incident-based Service. In case customer have been charged, but customers are not satisfied with the solution, then customer can call us within fifteen (15) days from the day customer originally received the service, we will use commercially reasonable efforts to try to resolve customer problem at no additional charge. If those efforts are unsuccessful, we will refund the fees that customer paid for the service. Unless stated in writing otherwise, all fees and charges are nonrefundable. If Customer have purchased any third party software, product, or application from GenNext with the activation key or product key, that would be completely non-refundable.







Antivirus & Firewall Support
Support for Norton AntiVirus
Support for McAfee AntiVirus
Support for Avast AntiVirus
Support for eTrust
Support for Kaspersky AntiVirus
Support for AVG AntiVirus
Support for Bitdefender
Support for Comodo
Support for Avira AntiVirus
Support for Trend Micro
Support for Bullguard
Support for Webroot AntiVirus
Support for G-Data AntiVirus
Support for Roboscan AntiVirus


PC Security
Virus Removal
Malware Removal
Adware Removal
Spyware Removal
Support for Anti Hacking
PC Tuneup
PC Protection
Blue Screen Errors
Data Backup Support
Data Recovery Support
Block Pop-ups
Registry Cleaning and Repair
Trojan Removal
Rootkit Removal
Printer Support
Lexmark
HP
Canon
Epson
Dell
Brother


PC Support
Dell
HP
Sony
HCL
Samsung
Gateway
Toshiba
Acer
Compaq
Lenovo
eMachines


Apple Support
Mac Mail
iPhone
iPad


Browser Support
Internet Explorer
Mozilla Firefox
Google Chrome
E-Mail Support
Support for Gmail
Support for Hotmail
Support for Yahoo
Support for AOL


Microsoft Product Support
Outlook
Outlook Express
Windows Mail
Windows Live Mail
Microsoft Office
Windows 8
Windows 7
Windows Vista
Windows XP
Support for Microsoft


Software Support
Support for Software Installation/Repair
Support for Quickbook
Support for Quicken


Router Support
D-Link Router
Netgear Router
Linksys Router
Belkin Router

Cancellation Policy || Confidentiality Policy || Terms & Conditions



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